About Us – UK SHOES

Welcome to UK SHOES, the UK’s trusted destination for premium-quality orthopaedic footwear designed to improve comfort, reduce foot pain, and support your daily lifestyle.
We are more than just a shoe brand —

We are a comfort-engineering brand focused on foot health and everyday well-being.

Who We Are

UK SHOES is proudly operated by HAICHEN TECHNOLOGY TRADE LLP, a registered UK company dedicated to delivering health-friendly footwear solutions for men and women of all ages.

UK SHOES is a brand operated by the company HAICHEN TECHNOLOGY TRADE LLP

Registered Company Name: HAICHEN TECHNOLOGY TRADE LLP

Registered Address: 128 City Road, London EC1V 2NX, United Kingdom

Email: contact@uk-shoes.com

Phone: +44 745 804 1303

Business Hours: 9:00 AM–8:00 PM (Monday to Friday), (GMT+00:00) Greenwich Mean Time (London).

Saturday: 11:00 - 15:00 (GMT+00:00) Greenwich Mean Time (London)

Our Story: Why UK SHOES Was Born

We noticed a major problem: most people struggle with foot discomfort, yet stylish and affordable orthopaedic shoes are very hard to find.

Traditional shoes look good but cause pain.
Orthopaedic shoes feel good but often look outdated.

We wanted to change that.

So we built a brand with one simple idea:

“Comfort should not come at the cost of style.”

UK SHOES was created to bring pain-free walking, modern design, and orthopaedic technology together in one place — and to deliver them directly to UK customers with fast, reliable shipping.

Our Mission

To help people walk with confidence, comfort, and zero pain.

We focus on:

  • Foot health
  • Body alignment
  • Daily mobility
  • Stylish design
  • Long-term comfort

Whether you're managing:

  • Plantar fasciitis
  • Flat feet
  • Heel pain
  • Knee/back discomfort
  • Daily walking strain
  • Long working hours

UK SHOES is here to support you every step of the way.

What Makes Our Shoes Different?

We combine comfort engineering, ergonomic design, and modern styling in all our products.

1. Orthopedic Support System

Our shoes include features like:

  • Arch-supporting insoles
  • Shock-absorbing heel pads
  • Pressure-distribution soles
  • Anti-pronation stabilization
  • Heel & ankle cushioning.

These reduce pressure on:

  • Feet
  • Ankles
  • Knees
  • Hips
  • Lower back

2. High-Quality Materials

We only use:

  • Breathable mesh
  • Soft-touch insoles
  • Memory foam cushioning
  • Durable rubber outsoles
  • Sweat-resistant lining

Crafted for:

  • All-day wear
  • Office work
  • Long walks
  • Travel
  • Outdoor use

3. Stylish Modern Designs

Orthopaedic shoes don’t have to be boring!
Our designers blend:

  • Current fashion trends
  • Clean silhouettes
  • Modern colors

So you get footwear that:

  • Turns heads
  • Feels amazing
  • Matches your lifestyle

4. Lightweight & Flexible Construction

Our products are built to be:

  • Featherlight
  • Flexible
  • Easy to walk in
  • Perfect for long hours on your feet

We believe the best shoes should feel like you’re walking on air.

5. Designed for Real-Life Pain Relief

Each shoe category solves a specific problem:

Sneakers:

Daily support, heel comfort, shock absorption.

Sandals:

All-day summer comfort with arch support.

Boots:

Stable ankle support with cushioned interiors.

Walking Shoes:

Perfect for long commutes, travel, and standing jobs.

Core Product Categories

Our catalogue includes:

Orthopedic Sneakers

For walking, work, and daily comfort.

Orthopedic Sandals

For summer wear with instant pressure relief.

Orthopedic Boots

For stable support and warm comfort.

Everyday Comfort Footwear

For lifestyle activities and long-term pain relief.

Our Quality Assurance Standards

Every product we offer goes through:

  • Material inspection
  • Pressure distribution testing
  • Durability checks
  • Comfort certification
  • Fit evaluation

We ensure every shoe meets:

  • UK consumer quality expectations
  • Google Shopping compliance
  • Accurate product descriptions

Why Customers Trust Us

UK-Based Business

Fast domestic shipping — no customs, no delays.

Free UK Delivery

All orders ship free.

30-Day Return Window

Shop with confidence.

Secure Payments

Visa and Mastercard have encrypted checkouts.

Honest Descriptions

All product features, materials, and benefits are transparently explained.

Dedicated UK Customer Support

Fast response from trained support specialists.

Our Commitment to Google Shopping Requirements

To meet the highest standard of online retail transparency, our store clearly provides:

Brand Identity

Company name, address, and contact details.

Contact Information

Email, phone number, and business hours.

Accurate Product Information

Descriptions based on real performance, not exaggerated health claims.

Shipping Policy

UK-only, free, fast delivery.

Return & Refund Policy

Clear 30-day returns and no hidden fees.

Secure Checkout

We accept recognised payment methods and ensure PCI-compliant processing.

Customer-Friendly Store Policies

The rules should be easy to understand, fair, and accessible.

Google’s rules require:

  • Transparency
  • Authenticity
  • Customer protections

We follow all of them.

Our Values

1. Comfort First

Your well-being is at the heart of our brand.

2. Trust Through Transparency

Clear policies, clear information, clear communication.

3. Customer Happiness

We treat every customer as part of our UK SHOES family.

4. Innovation in Foot Health

We constantly update our collection with new orthopaedic technology.

5. Fair Pricing

Premium comfort without premium price tags.

Our Promise

When you choose UK SHOES, you choose:

  • Pain-free walking
  • Better posture
  • Long-lasting support
  • Thoughtful engineering
  • UK customer service
  • Fast shipping
  • A brand built on trust

We are here to make walking enjoyable again — one step at a time.

Thank You for Choosing UK SHOES

We are proud to support thousands of customers across the UK who want better comfort in their daily lives.
Your feet carry you through life—and we are honoured to walk with you.